The Client

Heike Geiling

Heike is a Certified Coach and Intercultural Trainer. She works with expats and multi-cultural teams in Europe, North America and Asia, helping people find their confidence in diverse workplace settings.

The Challenge

What challenge did the client want Karen to address?

Having spent 15 years as a leader managing multinational teams, Heike has the flair and the passion for helping people excel in cross-cultural work settings.

When she began her coaching business, two challenges became evident: The first, Heike struggled with positioning her business as she hadn’t yet defined her niche. The second, she invested in the false belief that the pandemic would prevent networking opportunities.

When Heike partnered with Karen in the Coaches Quick-Start Intensive, she was able to expand her perception of her business. She learned how to rely on virtual networking as a powerful vehicle to accelerate her outreach.

Why did the client have this challenge?

Being new to the coaching world, Heike found it difficult to focus on her core talents. Her initial reaction was to be all things to all people.

She describes her transformation as, “I realized how important it is to really pick one thing and say, ‘this is what I stand for.’”

With QSI, Heike came to embrace her core strengths to become a top-of-mind coach for her niche. She was also able to move past her confidence blockers and discover simple solutions to reach out to her large online network.

Why did this client engage Karen to help?

Browsing online for a coach, Heike came across Karen’s profile on LinkedIn. She joined the Complimentary Quarterly Business Boost - a 4-day training to help coaches double their income.

Heike felt an instinctive alignment with Karen’s approach and engaged Karen to help from the three or four coaches she was considering at the time.

The Solution

What was the solution?

Heike religiously followed the QSI program and trusted the process. Having already experienced its outline and the results in QBB, she was encouraged to continue on and amplify that success in QSI.

Surprised at how easy the work was, Heike discovered her cadence by putting aside the time to do the market research calls and organize herself around other marketing commitments.

She found the accountability in QSI to be really helpful. For Heike, working alongside other driven coaches proved to be a recurring point of reference in learning more about her own business.

What was the timeline?

During her second QSI round, Heike was able to make $23,983 and achieve the stated results in just 12 weeks.

The Results

How did Karen’s solution solve the client’s challenge?

Heike took her business from two clients to a fully booked quarter. She has built tremendous momentum for her business and is on track to doubling her annual income this year.

Through her QSI engagement, Heike was able to articulate her niche, refine her offerings to match her core talents, and develop a structure for repeatable and scalable business success.

What benefits did this client immediately see because of her work with Karen?

In her own words, Heike describes the immediate benefit as, “Acquiring the clarity for my positioning and the clarity for my objectives.”

Heike was able to replace assumption with knowledge. The market research calls provided valuable insights into how her clients think and what they really need.

Heike says of her experience, “Karen's program is really tailored to the needs of each coach. She understands what we may lack not only in knowledge but also in confidence.”

What stood out to her about QSI was the ability to build a routine around the work needed. She found it easy to organize herself, set up a spreadsheet for key tasks, and attend regular accountability calls, all of which contributed to an immediate impact in her business.

“I was pretty confident that QSI would help me get my business going. But I had never expected it to work that well and that fast! It is almost effortless. You have to be committed and consistent, but basically all you do is use resources you already have and connect to people you already know or wanted to get to know.” says Heike after completing her second round of QSI.

What benefits should this client see over time because of her work with Karen?

Heike is following up on the phenomenal momentum she has built during QSI.

She is on track to meet her previous annual revenue in just six months and is quickly filling up her work schedule for Q3 and Q4.

Heike Geiling continues to make impressive strides in her business, helping clients perform more confidently in multi-cultural settings, and build meaningful personal and professional relations.